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    Privacy Policy

    Last updated: 16 October 2026

    This policy explains how betinha handles personal information when you visit this website, create an account, use its enabled services, or contact support. Some features are optional or unavailable in demo mode.

    1. Who handles your information

    The operator of betinha is responsible for the personal information used to provide this website. Pigmo supplies the software platform, and service providers support the features described below. For operator identification, privacy questions, or requests about your information, contact [email protected].

    2. Information we collect

    Account information includes your email address, username, password hash, account identifiers, language and currency preferences, and any profile or contact details you provide. Social sign-in providers may supply account identifiers and profile information you authorize.

    Wallet features process public wallet addresses, signatures used to prove address ownership, and transaction identifiers. We do not ask for your seed phrase or private keys. Where payments or identity checks are enabled, information may include payment details, name, phone number, identity or tax document information, and verification results.

    Service records may include balances, deposits, withdrawals, game rounds, bets, results, positions, rewards, referrals, and account restrictions. We also process IP addresses, browser and device information, approximate location derived from IP addresses, access times, error logs, website interactions, and communications with support.

    3. Why information is used

    Information is used to create and secure accounts, authenticate sign-ins, operate enabled games and payment features, record activity, provide support, investigate errors and disputes, prevent fraud and abuse, apply account restrictions, and meet applicable legal obligations.

    It may also be used to measure website performance, test content and design variants, personalize enabled features, administer rewards and referrals, and deliver account or promotional communications. Depending on the law that applies, the basis for processing may be providing a requested service, a legal obligation, a legitimate operational interest, or your consent where required. Consent can be withdrawn without affecting processing already lawfully carried out.

    4. Cookies, local storage and communications

    Cookies and local storage keep you signed in, remember preferences, maintain website functionality, and associate visits with content experiments. Where configured, analytics and performance services measure usage and technical performance. Browser controls let you remove or block storage; doing so may sign you out or prevent features from working.

    Email services may record delivery, opens and link clicks. Push notifications depend on browser permission and the features enabled on this website. You can use available account preferences, unsubscribe links, browser settings, or [email protected] to manage promotional messages. Essential security, transaction and service messages may still be sent when needed.

    5. When information is shared

    Information needed to deliver the service may be shared with the platform provider, hosting and security services, game providers, payment and wallet services, identity verification services where enabled, messaging providers, and configured analytics or support services. Each receives information relevant to its role. Information may also be disclosed when required by law, to investigate fraud or disputes, protect rights and safety, or support a business transfer subject to applicable safeguards.

    If AI-assisted support is enabled, relevant conversation text may be processed by an AI service to prepare a reply. Avoid sending passwords, private keys or unnecessary sensitive documents in chat. You can request human assistance through support.

    Usernames, public chat messages, rankings and game activity may be visible to other users according to enabled features and privacy preferences. Public blockchain transactions remain visible independently of this website and generally cannot be erased or reversed by the operator.

    6. Storage, security and international processing

    Information may be processed in countries where the operator and its providers operate. Applicable transfer requirements and safeguards depend on the relevant jurisdictions and provider arrangements. Contact support for information about processing relevant to your account.

    Access controls, password hashing and other technical measures help protect information, but no online service can guarantee absolute security. Information is retained for as long as needed for the purposes above, including account operation, legal requirements, fraud prevention, accounting and dispute resolution. Some records and backups may remain after account closure where retention is necessary or required.

    7. Your choices and rights

    Depending on applicable law, you may request confirmation of processing, access, correction, a copy or portability of your information, deletion or anonymization, restriction of processing, withdrawal of consent, or an objection to certain uses. You may also have rights to information about sharing and to review of decisions based solely on automated processing.

    Send requests to [email protected]. We may need to verify your identity and clarify the request before responding within the period required by applicable law. Legal retention requirements, protection of other people and public blockchain records may limit what can be deleted or provided. You may contact the competent data protection authority, including the ANPD where Brazilian data protection law applies.

    8. Age requirements and external services

    This website is intended for adults aged 18 or older, or the higher minimum age required locally. Contact support if you believe a minor has supplied personal information. External websites, wallet applications and other third-party services have their own privacy practices; review their notices before sharing information with them.

    9. Changes and contact

    Updates to this policy will be published here with a revised date. Additional notice or consent will be provided where required by law. For questions or requests about this policy or your account, contact [email protected].